CONQUER YOUR COMPETITION MANAGEMENT - Manual 4 of 4
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QUICKLY MAKE PROFITABLE DECISIONS FOR REAL IMPACT
114 page PDF Manual by Rene VishneyThe Fastest Road to Success is Having Excellent Decision Making, Leadership, Business Processes, and Organization. You expand your knowledge of some the difficult inter play between accountability, authority, and responsibility in the organization. You gain an understanding of: requirements for organization functions, planning, problems with information flows, problem solving, decision-making and leadership.
The solutions have resulted in correcting problems that improved operations by at least 50%, delivering significant profits.
The information on manufacturing can be applied to any number of organizations that must deliver a product or service. If You Want To Work Smarter Not Harder Then This Is For You! The information covers: performace, employee issues, work assignment, maximizing labor efficency, work efficiency, work place layouts, processes flows etc. If you are interested in reducing operating costs and increasing your efficiency, then this Manual will give you the information you need to do just that.
Conquer Your Competition: Management
Table of Contents
Executive Summary........ 8
This manual�s objective 9
The major business functions... 10
Accounting and/or Finance......... 10
Sales......... 10
Marketing......... 10
Manufacturing and/or primary Service......... 10
Administration......... 10
HR......... 10
Engineering/programming......... 11
Service operations......... 11
Information Systems......... 11
What�s it all about?........ 12
Starting out... 13
The situations in which we find ourselves... 14
Myopia. 15
Where do you start to build sales in tough times?. 16
Do they need it? 17
Businessmen who helped. 18
What are the components of a successful business?...... 19
Management 21
The owner and CEO... 22
Who are you?......... 22
I�m busy running the business - I can�t take time to plan... 23
The rule for disaster......... 23
Who is watching the business?......... 23
It is probably not written......... 24
Where do you spend your time?......... 25
Chinese fire drills......... 25
Useless interaction?......... 26
Unplanned activities......... 27
What are your plans?. 28
The plan�s mix......... 28
Plan aids......... 29
What business are you in? 30
Are you selling ladders or are you in the access business?......... 30
Expanded horizons......... 30
What benefits are you providing your customer?......... 31
Business styles. 32
Let me do this for you......... 32
How are the customers viewing your offerings?......... 33
General......... 33
Specialized......... 34
What does the customer expect?......... 34
Leading edge technology......... 35
Technology caveats......... 36
No goals... 37
Lack of clear objectives......... 37
What are you trying to accomplish?......... 37
When are you trying to accomplish it by?......... 37
Who is going to accomplish it?......... 38
How are they going to accomplish it?......... 38
Move really quickly now......... 39
Common objectives defined?......... 40
What do I get out of this?......... 40
Fish bones......... 40
No one in charge. 42
No functional organization defined......... 42
The maladies......... 43
A cure......... 43
Reality sets in......... 43
Hunting groups......... 45
Old organizational problems......... 45
Business processes......... 46
Business functions... 48
Accounting and/or Finance......... 48
Sales......... 48
Marketing......... 49
Manufacturing and/or primary service......... 49
Administration......... 49
HR......... 49
Engineering / programming......... 50
Service operations......... 50
No clear operating policies 51
So what happens when policies are strictly enforced?......... 51
What are good policies?......... 51
How do you deal with bad policies?......... 52
Lack of clear processes......... 53
Undefined information flows......... 53
It�s a Black Forest clock......... 53
Step by step......... 54
I need my space......... 55
No task breakdowns......... 55
The steam engine......... 55
This tastes awful......... 56
It didn�t happen on my shift!......... 56
Gee I wish I could......... 57
What resources are available?......... 58
Crash schedules costs and calamity......... 58
Warp speed......... 59
Do you have a budget?......... 60
What specialized skills are needed?......... 60
What�s the Schedule?......... 61
Who needs strategy - let�s just do it... 62
What markets do we enter first?......... 62
With what do we enter them?......... 63
Are we the price leader?......... 63
Where else can you lead?......... 64
Why are they successful?......... 64
Mine�s almost just like yours......... 64
Wait until you see this......... 65
We are in real trouble - now what?......... 66
Fast competitive company evaluation......... 66
Fast competitive product evaluation......... 66
Competitor capability analysis......... 67
What�s wrong with being responsible?. 68
Who has the authority to operate the company?... 69
Decisions Decisions Decisions... 71
Take the reins......... 71
Hail to the chief......... 72
Good decisions......... 72
Decision facilitation......... 73
Manufacturing 74
Are you big enough to play?... 75
Are you up to the game?......... 75
Can you meet your customer�s demands?......... 76
Oh my oh my......... 76
Great, you got the order - now what?......... 76
I thought they said......... 77
The truth be told......... 77
Another way......... 78
They don�t want it anymore?......... 78
Compliance-to standards... 80
Safety......... 80
Intended use......... 80
Who wrote the instructions?......... 80
Certification......... 81
Liabilities... 82
Trade quotas. 83
They may love it but you can�t ship it......... 83
What�s it made of?......... 83
Who gives dispensation beside the pope?......... 84
How can I keep them from shipping it here?......... 84
Security, or who�s watching the goods? 85
Your most trusted supplier burned down......... 85
It can�t happen here......... 85
Calamities and force majeur......... 86
We are not going to pay you......... 86
What are you fixing?......... 87
Why do customers keep complaining about our stuff?... 88
Why do they have to have support?......... 88
Why can�t they figure it out?......... 88
Turn up, turn down?......... 89
It weighs a stone, laddy......... 89
They say it keeps breaking.......... 89
Why does our quality suck?......... 90
Built how?......... 90
Where does it all come from?......... 91
From where do you get your ingredients?......... 91
How do we buy it?......... 92
Is cheaper better?......... 93
So what are the ways you can buy things?......... 93
Where can I shop?......... 94
Packaging... 95
We just shipped it in our own box......... 95
What do you mean we have to clean it up?......... 95
How do I get it there?......... 96
No one goes there anymore......... 96
Conclusion.... 98
What are the things that will help you?... 99
Appendix A: Business process...... 100
Appendix B: Business plan 107
The plan�s executive summary......... 107
The business......... 107
The problem......... 107
Market opportunity......... 107
Market strategy......... 107
Products......... 108
Customers / accomplishments......... 108
Competitive summary......... 108
Distribution plan......... 108
Growth plan......... 108
Management team......... 108
Financials......... 109
The goal of the business plan......... 110
Meet the team...... 111
Mr. Rene Vishney......... 111
Mr. Mike Mellin......... 112
Mr. Edward W. Pullen......... 112
Dr. Jon Peddie......... 112
Mr. Daniel W. Zipkin......... 113
Mr. David Lewis......... 113
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